From simple reporting to full managed services and staff augmentation, Accelera’s Managed Services offering provides you with comprehensive operational support. Accelera Solutions’ Managed Services are available as an adjunct to technology solutions we have implemented for our clients, or as a stand-alone service. Accelera Solutions is HDI Support Center Manager certified, which means we employ formal processes around service delivery, infrastructure implementation, operational processes, and workforce management. Accelera Solutions’ Managed Services are tailored to your workflow, resources environment and budget — from simple reporting to full managed services and staff augmentation — to provide your organization with immediate and substantial benefits.
Accelera Solutions’ Managed Service offering provides IT departments with a range of capabilities that collectively enable you to:
- Mitigate your IT risk by providing you with the visibility and the actionable reporting you need to allow you to be more proactive and less reactive.
- Reduce your IT costs by minimizing the loss of productivity that comes from less than optimal use of information technology.
- Increase your IT operational efficiency by allowing you to place resource-intensive IT operations under the management of experienced Accelera Solutions specialists so you can optimize existing resources and focus on your strategic IT projects.
|Citrix Watch||A full service Citrix Managed Service including proactive system validation, maintenance, and optimization along with incident response and escalation support from expert level Citrix engineers.|
|Managed Cloud Hosting||24/7 monitoring and escalation support for applications and workloads hosted in the cloud. Routine patching and system checks to maintain performance. Backup and recovery protection for critical OS systems, databases, and file servers.|
|Full Scope IT Management||End to end management of end user computing services including operations and maintenance of published desktops, hosted applications/workloads/storage, and on premise infrastructure.|
|NEW! ASI Inspect||Automated login simulation to ensure that your Citrix infrastructure and all components are always running optimally. Identify and resolve issues before users are impacted! Provided as a cloud service with no software to buy or hardware to maintain.
Accelera’s engineers are among the highest certified and most experienced experts in the market today. Our team gives you access to technical expertise with multiple vendors from a single point of contact. We offer flexible packages in order to provide you with responsive and cost effective support that will exceed your expectations.
|Contact Accelera Solutions to learn more